Genting Casino is an online and land-based gambling site that offers various games, such as slots, live casino, and table games, in the UK. It is part of the Genting group of companies.
Let me start by saying that the GentingBet website is not the prettiest. In fact, visually it is a bit of a disaster. If the whole user experience is important to you then maybe you should consider skipping this review. That said, GentingBet is one of the largest casino operations in the world with land-based casinos throughout the UK and Asia, their own shipping line and a soon to be opened mega-casino in Las Vegas, so there is that.
International Cruise Lines
What this means in effect that is at the very least they are a company to be trusted. GentingBet has an enviable international reputation which began in Malaysia from their main HQ/casino located just outside Kuala Lumpur. Soon they branched into the cruise market by first purchasing Star Cruises which operated a fleet of VIP gambling/cruise ships out of Hong Kong and Singapore and later the popular Mediterranean cruise line Crystal Cruises.
Since then they have gone on to acquire a further cruise line, Dream Cruises, which also operates within the Asia region and the South China sea.
UK Land-Based Casino Operator
In the UK they are well represented and own 36 physical casinos in Bolton, Bournemouth, Brighton, Bristol, Birmingham Chinatown, Coventry, Edgbaston Birmingham, Glasgow, Leicester, Luton, Margate, Newcastle, Nottingham, Plymouth, Renshaw Street, Salford, Torquay, Wirral, York Place, Blackpool, Fountain Park, Manchester, Queen Square, Reading, Riverlights Derby, Sheffield, Southport, Stoke, Terminus Terrace, Westcliff.
Besides these casinos Genting has a handful of slot only parlours. Electric Luton, Electric Portsmouth, Electric Westcliff and Electric Reading.
London casinos owned by Genting UK include London Chinatown, Forty-Five Kensington, Crockfords, The Colony Club and The Palm Beach as well as Crockfords Cairo.
Genting also operates one of the largest entertainment venues in Europe at Resorts World Birmingham. This huge casino/entertainment complex boasts…
- 430,000sq ft development
- International Casino
- 178 Bed Hotel & Spa
- 14 Restaurants, Cafes and Bars
- 50 Discount Outlet Stores
- 11 Screen Cinema with Imax
- 43,000sq ft Conference Centre
- Multi-Storey Car Park
Of course you’re not here to learn about the land-based casinos. You want to know about the GentingBet online…
Does GentingBet Have a UK License?
Yes, of course. GentingBet is owned and operated by Genting Malta Limited, a company incorporated in Malta with company number C88828 whose registered office is at Level G (Office 1/1120), Quantum House 75, Abate Rigord Street, TA’ XBIEX, XBX 1120, Malta. Genting Malta Limited is licenced and regulated in Great Britain by the Gambling Commission under account number 54207, in Ireland by the Revenue Commissioners under licence number 1016595 and in other jurisdictions by the Malta Gaming Authority under licence number MGA/B2C/686/2019 issued on the 11th September 2019.
What Features Does GentingBet Offer?
Well, quite apart from the live dealer casino (which is a given) and the casino slots games GentingBet also offers sports betting which has a pretty good offering for horse racing enthusiasts as I understand.
The live dealer casino, although maybe not offering the largest selection of dealer dealt games when compared to some other online casinos, does have live dealer games streamed from play tables in Edinburgh, Birmingham, Manchester and London’s Mayfair. All of these tables are available 24/7.
Bonuses & Promotions at GentingBet
The welcome bonus at GentingBet is a moderately appealing Deposit £20, Play with £50 and get 50 FREE spins on Starburst slot game although it should be borne in mind that Genting Casinos UK do offer a wide range of other incentives to both online and land-based players.
GentingBet currently do not seem to offer any ongoing casino bonuses and promotions other than the Welcome Bonus. However, they do regularly offer seasonal bonuses or tournaments. Right now (for the month of March 2021) they are running a slots game leaderboard based on the sum total of a player’s best five-win ratios using real money. They are also offering a couple of St Patrick’s Day promotions right now including a £250 Daily Prize Pool and a ‘Lucky March’ tournament and prize drop with a combined £80,000 total Prize Pool.
Although this sounds a little bit inadequate it should be borne in mind that GentingBet does give out regular personalised bonus offers and promotions to players that sign-up for their emails. Frequently these offers are extremely generous and so it is recommended that you do tick the box to accept email when you register at GentingBet.
Software and Casino Games at GentingBet
GentingBet casino and sportsbook use the FSB gaming platform for their operation. I have to be honest here. FSB is not the best. In my opinion for a company of the size and reputation of Genting using FSB as their gaming platform seems a little odd. It is what it is however and this does not mean that GentingBet is not a stable or reliable platform or that it does not offer top quality games from many of the world’s best game producers.
Your casino experience at GentingBet will be made all the more enjoyable by being able to play top titles from Blueprint Gaming, Evolution Gaming, GreenTube, IGT, NetEnt, Play ‘n’ Go, Red Tiger Gaming, SG Digital and Yggdrasil.
What this means is that all your favourite games will almost certainly be available such as Immortal Romance, Gonzo’s Quest, Dead or Alive II, Book of Dead, Lucky Lady’s Charm, Wishwood and Starburst.
How to Make Deposits & Withdrawals at GentingBet
Online deposit and withdrawal options are somewhat limited at GentingBet. Currently, the only options available are Visa and Mastercard (Debit NOT credit cards) Ecopayz and Skrill. Of course, as GentingBet is mostly aimed at the UK market then those are probably all that is needed. It would be nice to see a few more popular options such as Trustly, MuchBetter and Neteller but as of this moment, they are NOT an option. The minimum online deposit is set at £10.
Deposit and Withdraw at any Genting Casino
What I do like however is the ability to make deposits and withdrawals at any of Genting’s 42 (now 36) casinos around the UK. To do so just follow the instructions below…
Deposit:
In order to make a deposit, you will need to go to the casino Cash Desk and advise them that you wish to make a deposit via Genting Pay. You will need to provide a photographic ID, such as a passport or Driving Licence and give the Cashier your username. The funds you wish to deposit will then be transferred to your online GentingBet account. Please note that your account must be in GBP and have a UK residential address. You will not be able to use Genting Pay if you have ever used a Credit Card on your account.
- Fee: Free
- Processing Time: Instant
- Minimum Deposit Amount: £50
Withdraw:
You can also make a withdrawal request and collect your funds from any Genting casino at the Cash Desk. You will need to make the withdrawal request via the “withdraw through the UK Casinos” page in the My Account section of the GentingBet website and indicate which club you wish to collect from. Once the necessary checks are completed, you will be advised via e-mail that your funds are available for collection.
Again you will need to show your Photographic ID to the Cash desk before funds can be collected (Passport or Driving Licence). Please note that your account must be in GBP and have a UK residential address. You will not be able to use Genting Pay if you have ever used a Credit Card on your account. Should there be any issues with your withdrawal, you will receive an e-mail from the Customer Services team to provide more information.
- Fee: Free
- Processing Time: Instant (depending on necessary security checks)
- Minimum Withdrawal Amount: £60
These options are super convenient if you happen to be a regular user of Genting casinos in the UK, or are thinking about visiting a Genting Casino near you.
GentingBet Customer Support
Customer support at GentingBet takes the form of a (very) comprehensive knowledge base and ‘live chat’. You are able to access either of these options from the drop down menu in the left hand column or from within your players area in your online casino account. You can also contact Genting via email for no urgent enquiries at support@gentingbet.com.
What Does Ken Think?
Despite not offering the greatest online casino experience, especially when set against many of the other excellent sites you will find at Ken Slots, I have given GentingBet 5 stars. Why? Well, although the online presence does have some shortcomings, I have to take into account that Genting is a huge global entertainment corporation with a very impressive reputation.
The name of Genting signifies ultra-high class and offers superb facilities, not only at its high-end London casinos such as Crockford’s and Forty-Five Kensington but around the world at Resorts World Birmingham, New York and Manila. In this day and age, trust and reliability is a major attraction for many online gamblers (especially in the UK) and reputations don’t come any better than that of Genting Casinos. For this reason, I have given Genting Casino the highest available score and also declare it to be a recommended casino.
Genting Casino Details
